About us
Philosophy
The needs of our customers are at the center of our activities. Our product range is the result of a constant dialogue with our clientele, interested parties as well as manufacturers and suppliers. By using optimal hygiene articles and appropriate, sustainable consumables, our customers can increase compliance, reduce their expenses and thus positively influence their operating results and reputation.
Performance Program
We offer our customers:
- personal and competent advice on the phone, by e-mail and on site
- a fast order processing and on-time delivery
- a very good price/quality ratio
- a customer-friendly service
- comprehensive solutions in the field of hygiene, cleaning and consumables
- flexible procurement of articles outside our standard range of products
Market
As a Swiss company, we concentrate on the markets in Switzerland and the Principality of Liechtenstein. Customers from EU countries can be supplied directly by the independent company heroshygiene.at.
Quality and sustainability / Prices and conditions
In addition to quality, the sustainability of our articles has top priority. Wherever possible, we buy directly from local producers (e.g. Oeco Swiss toilet paper). In the interest of our customers, we are open to new products that improve or simplify processes or make them completely superfluous. Our products have a very good price/quality ratio. Our conditions generally remain stable throughout the year. In January they are reviewed and adjusted if necessary. For annual orders or larger orders, please contact us. This will enable us to provide you with an individual offer.
Relationship with customers, prospects as well as suppliers and manufacturers
We consider our customers and prospects as well as suppliers and manufacturers as equal business partners. Our aim is to build a long-term, successful business relationship based on mutual trust.
Organization
In order to be able to guarantee our customers rapid order processing, we attach great importance to good training of our employees as well as clear and short process flows. The resulting high decision-making competence of our sales staff enables us to provide fast and competent customer service.
History
Our company name Heros is derived from the name of the founder of Heros Hygiene, Helmut Rosskopf. He founded the sole proprietorship heros hygiene in the ri.nova center in Rebstein in 1997. As early as 1998, the ambitious company was relocated to its new headquarters in Diepoldsau at Wiesgasse 1 for capacity reasons. in 2003 Helmut Rosskopf had to step down for health reasons and sold the business to Alfred Weder. The business was continuously expanded.
In January 2010, his son Patrick Weder took over the management and founded Heros Hygiene GmbH. We supply the whole of Switzerland with optimal consumables and hygiene solutions.
Contact
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Patrick Weder
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Nicoletta Silipo Consulting + Sales nsilipo@heroshygiene.ch Tel. +41 71 770 03 37 |
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Nicole Serwart Administration, Consulting + Sales nserwart@heroshygiene.ch Tel. +41 71 770 03 37 |
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Claudia Brodbeck Field Service, Consulting + Sales cbrodbeck@heroshygiene.ch Tel. +41 71 770 03 37 Mobile +41 79 207 10 85 |
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Adrien Steiner |
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Flora Papantuono |
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Bruno Hasler |
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Mireille Germann-Weder |
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Luca Künzler |
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Melanie Weder
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Urs Weder |
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Tobias Kuster |